COVID-19 LATEST INFORMATION

During the current pandemic, normal opening hours have been suspended.  Instead, as a non-essential business as defined by the UK Government, the workshop is closed.  When we are permitted to reopen we will be moving to an appointment only system which will be flexible during the working week and adjusted as time goes on and the COVID-19 situation changes.
Although originally we'd hoped to reopen on 1st June, the Government announcement on 25th May changed that and extended the lockdown. We will now reopen on Monday 15th June, with an appointment system.


We have been working in the background to prepare the workshop, ready for reopening.  We have undertaken a COVID-19 Risk Assessment and have put strategies in place to ensure adequate safety measures and to maintain social distancing.  Please see the information below for more details - which will hopefully also answer any questions you might have.


If you need any further information then please do give me a call on 07512 814049. Thanks to all my customers for your continued support during this difficult time for us all.
Steve.


Please do not visit if you are unwell, have any COVID-19 symptoms or are currently self-isolating.

 
What measures are you taking to keep customers safe?
We take the safety of our customers and ourselves very seriously. With the use of an appointment system we will be limiting the number of customers in the workshop every day and ensuring that no more than a maximum of two people from one household is visiting at any one time. A full cleaning routine is in place, so that surfaces are wiped down after every customer visit. This includes all frequently touched surfaces. I will also be washing my hands after handling each order. At times I may also be wearing masks and are very happy if customers visiting the workshop also choose to wear masks and/or gloves and practice social distancing. Gloves will be worn whilst handing over finished work.

What happens when I visit?

  • Please do not visit if you are unwell, have any COVID-19 symptoms or are currently self-isolating.

  • The workshop door will remain open for the time being, to reduce surface contact.

  • Please check that there are no other customers inside and if there are, please wait outside, or in your car until they have left.

  • The customer area will be sectioned off for your safety, please do not come beyond this area. If you are collecting work I will have this ready prior to your arrival. This will be unwrapped and shown to you, and then rewrap it before you leave. Whenever artwork is handled on arrival, or completed work at collection, gloves will be worn.

  • Cash payments are still being accepted, but would prefer card or internet banking if that is possible.

  • There is a hand sanitiser dispenser and gloves available for customers to use.

     

© 2018 by Holt's Framing.

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